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In Oracle Contract Life Cycle Management, Unexpected error as soon as modification is saved due to document number generation failure (Doc ID 2628650.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Requisition

Unexpected Error as Soon as Modification is Saved


ERROR
-----------------------
"You have encountered an unexpected error .Please Contact your System Administrator for Assistance"



Steps to replicate the issue
-------------------------------
1. Login to CLM Purchasing Responsibility -> Awards -> Search using Award Number and Click Go.
2.Select Award and Choose Create Modification from Actions LOV and Click Go
3.User Creates a new modification to a CLM award, fills in the required fields (Default Ship-To, Modification Authority, etc.) but receives
error as soon as the modification is saved.


FND Debug shows the following Exception :

 

## Detail 0 ##
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1871)
at oracle.apps.po.document.common.webui.DocumentCOUtil.defaultDocNum(DocumentCOUtil.java:6060)
at oracle.apps.po.document.common.webui.DocumentBaseCO.defaultDocNum(DocumentBaseCO.java:176)
at oracle.apps.po.document.common.webui.DocumentCO.processAction(DocumentCO."

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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