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Getting Error When Opening Task Report From Technician Portal (Doc ID 2629780.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Field Service Engineer Portal

Some users are getting error when clicking on the ‘Task report’ button.

ERROR
-----------------------
JBO-27122: SQL error during statement preparation: Statement: SELECT DISTINCT * FROM...


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Debrief
2. Enter additional info
3. Click Task Report button


Cause

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In this Document
Symptoms
Cause
Solution


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