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Impossible To Manage Default Buyer For Namesake (homonym) In PIM Screen (Doc ID 2630202.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Impossible to choose Default Buyer from list of values, when more than one buyer has the exact same name.

Expected Behavior

Expect to be able to distinguish between available buyers, even when buyers are having the same name.
Display an additional column such as the employee number (As is done in the buyer declaration screen in PO module).

Steps

The issue can be reproduced at will with the following steps:
1. Navigate to the Item Catalog > Items Simple Search > Search for an item and click on the item name.
2. Go to Purchasing tab from left pane and click 'Update'.
3. In Purchasing section, click on search icon next to 'Default Buyer' field to open the 'Search and Select: Default Buyer' screen.
4. Buyers with the exact same name are displayed
5. Not able to determine which is the correct buyer to choose


Cause

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In this Document
Symptoms
Cause
Solution
References


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