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TeleService: How to Hide Tabs in Service Request and Contact Center forms (Doc ID 263028.1)

Last updated on JULY 31, 2018

Applies to:

Oracle Teleservice - Version 11.5.10 and later
Oracle Customer Care - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

You need to hide some tabs on the Service Request and Contact Center screens.
Some of them will not be used, therefore you would prefer to hide them from the users.

Solution

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