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You have encountered an unexpected PL/SQL Error. Please contcat system administrator for assistance logging into EBS with SSO (Doc ID 2630787.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Unable to login to EBS with SSO (OAM)

Error: On the screen
=============
URL in the browser  is:https://SERVER.DOMAIN.com/OA_HTML/jsp/fnd/fnderror.jsp?msg_app=FND&msg_name=FND_UNEXPECTED_PLSQL_ERROR

You have encountered an unexpected PL/SQL Error. Please contact system administrator for assistance.
 

access_log
========
referer: https://Server.Domain.com/OA_HTML/jsp/fnd/fnderror.jsp?msg_app=FND&msg_name=FND_UNEXPECTED_PLSQL_ERROR

"GET /accessgate/dossologin HTTP/1.1" 302 425
"GET /OA_HTML/jsp/fnd/fnderror.jsp?msg_app=FND&msg_name=FND_UNEXPECTED_PLSQL_ERROR HTTP/1.1" 200 5396



oaea_server1.out
==============
Caused by: java.sql.SQLException: ORA-31203: DBMS_LDAP: PL/SQL - Init Failed.
ORA-06512: at "APPS.FND_OID_UTIL", line 2392
ORA-06512: at line 1



Cause

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In this Document
Symptoms
Cause
Solution
References


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