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Updates to 'User Item Description' Field Are Not Saved After Subsequent Line Updates (Doc ID 2631167.1)

Last updated on JANUARY 22, 2020

Applies to:

Oracle Quoting - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, HTML User Interface

ACTUAL BEHAVIOR
---------------

Updates made to the quote line product description field are reverted back after updating value in another field (ie quantity) on the line.


EXPECTED BEHAVIOR
-----------------------
Expect the change to be saved after making additional changes to the line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add product to quote line
2. Update description field and save -- field is updated successfully
3. Requery quote -- field is still correct
4. Update line quantity and save
5. Now the description field displays the original value, not the value saved in step 2


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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