Document Manager Error #3 in APPROVE_DOC Caused by Missing UOM - Errors: POXDM-280, RVSRQ-025, RVSPO-010, RVSPO-040 and ORA-01400

(Doc ID 263117.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 11.5.8 to 11.5.9 [Release 11.5]
Information in this document applies to any platform.
POAPPRV - PO Approval Workflow


Symptoms

PO stuck in process with document manager error # 3 and sys admin errors upon approval due to missing UOM

How to reproduce the missing UOM condition:
1. Navigator-- Purchase Orders -- Purchase Order form
2. Enter the Header information.
3. Navigate to Lines block and enter an item and tab out.Enter quantity.
4. Now go back to Item and clear the field
5. Enter shipment and distributions.
6. Save and Approve.
7. PO is stuck in IN PROCESS with Document Manager Error 3.

Scenarios tested by developers:
1. Navigator-- Purchase Orders -- Purchase Order form
2. Enter the Header information.
3. Navigate to Lines block and enter an item and tab out.Enter quantity.
4. Now go back to Item and clear the field
5. Now the UOM field is also cleared.

The errors displayed:

Activity : Approve The PO

Result #EXCEPTION
Error_Name 1
Error_Message User-Defined Exception
Error_Stack : Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.APPROVE_DOC, POAPPRV, 14414-19454, 145206, RUN) 

SYSADMIN_ERROR_MSG
POXDM-280: Subroutine poxdmaction() returned erro
RVSRQ-025: Subroutine rvspoa_approve_po() returne
RVSPO-010: Subroutine rvspoc_create_po_supply() r
RVSPO-040: ORA-01400: cannot insert NULL into ("I

Cause

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