Service: ORA-4063 and ORA-6508 in Service Request Synchronize Index Concurrent Program
(Doc ID 263128.1)
Last updated on JUNE 07, 2019
Applies to:Oracle Teleservice - Version 11.5.8 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
Service Request Synchronize Index (CS_SR_SYNC_INDEX) Concurrent Program fails with the following errors in the concurrent log:
ORACLE error 4068 in FDPSTP
Cause: FDPSTP failed due to ORA-04068: existing state of packages has been discarded
ORA-04063: package body "CS.CS_SR_SYNC_INDEX_PKG" has errors
ORA-06508: PL/SQL: could not find program unit being called
When you try to compile the mentioned package body manually using:
alter package CS.CS_SR_SYNC_INDEX_PKG compile body;
you receive the following error:
PLS-904 insufficient privilege to access object ctxsys.ctx_ddl
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