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Concurrent Request Viewer Fails to Open Generated RTF Output File in MS Word After Upgrade to 12.2.8 Fails So Output Flashes and Then Disappears (Doc ID 2631594.1)

Last updated on JANUARY 25, 2020

Applies to:

Oracle Concurrent Processing - Version 12.2 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 11.1.1.3.0 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
---------------
Upgraded E Business Suite from 12.1.3 to 12.2.8.

While testing base Oracle reports noticed that XML output reports with a BI Publisher RTF template without a default output type fail to open.

Does not generate an output in MS Word.

An example report is "Unaccounted Transactions Report (XML)" of Accounts Payables.

After the completion of the concurrent request and upon clicking on View Output, the viewer window flashes for a second and disappears without opening the output in MS Word.


The same report works just fine in the current production E Business on release 12.1.3.

Changes

 Upgraded from 12.1.3 to 12.2.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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