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Unable To Merge Contracts In Active Status (Doc ID 2632053.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Oracle Service Contracts – How To Merge Assets Across Contracts (Doc ID 1684658.1)
Note: the 'Merge' option is available for all contracts irrespective of Status Type. However, users can proceed to the Merge screen only for contracts in 'Entered' Status Type.

Customers want single billing and are exploring this feature to Merge the 'Active' Contracts into one.
Since the current functionality expects Contracts in 'Entered' Status it does not solve this issue.

Is it possible to use the 'Merge Functionality' to combine them into one for contracts in Active status?
 

Solution

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Goal
Solution


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