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APP-PO-14056 User Exit #PO Request_Action Returned Error While Cancelling Purchase Orders with Received Quantity Equal to Ordered Quantity (Doc ID 2632087.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

1. While cancelling Purchase Orders with received quantity equal to ordered quantity the following error is returned:


ERROR: APP-PO-14056:User Exit #PO REQUEST_ACTION returned error Cause: #PO REQUEST_ACTION encountered an internal error. Parameters: REQUEST_ACTION,CANCEL,PO,STANDARD,9327,0,0,0, GLOBAL.info_request_field,GLOBAL.status_field, GLOBAL.online_report_id,GLOBAL.return_code, REASON,CANCEL_REQS,ACTION_DATE,
Action: Note this error number and the actions you are trying to perform. Contact your system administrator for assistance.


2. After pressing OK, the following error appears:
APP-PO-14160: Document action not completed successfully Cause: You attempted to perform a document action that is incompatible with the document status. Action: No action required.
 
Steps to reproduce:

1.Create PO

2.Approve PO

3.Receive against PO

4.Create invoice by pay on receipt autoinvoice program. (not necessary to approve the invoice)

5.Query PO from PO summary screen.

6.Tools>control>cancel PO

7.Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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