Trying to Use Serial Mode With AME and Purchase Order Stuck in In Process Status After All Approvers Approve
(Doc ID 2632304.1)
Last updated on JULY 22, 2024
Applies to:
Oracle Purchasing - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On 12.2.x version when approving Purchase Orders using AME, after each AME Approver takes approve action those child workflows close but parent PO approval workflow remains in Block status (like it is waiting for approval responses)
EXPECTED BEHAVIOR
After approvers approve AME generated approval notifications the PO should get approved
STEPS
The issue can be reproduced at will with the following steps:
1. Submit PO for approval
2. AME Approvers are notified (one after the other in serial mode)
3. Each approver approves seperately (serial is used not first responder wins)
4. PO remains in IN PROCESS status
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |