PDH Duplicate Items With The Same Name Are Created When Launching Create Production Item Simultaneously In Same Instance Ambiguous Error INV_IOI_ERR_IN_PROCESS_ITEM Is Displayed
(Doc ID 2632331.1)
Last updated on JANUARY 24, 2020
Applies to:Oracle Product Hub - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Catalog items
Duplicate item is created in PIM
Expect no duplicates should be created and a verbose message which is more user friendly should be displayed.
The issue can be reproduced at will with the following steps:
- While creating an Item using PIM, then immediately create another item in another screen for a 2nd ICC , the following error occurs:
The below custom message is seen AFTER the error above is displayed:
"The timing of your item creation has conflicted with another PIM User. Please create a new item. Apologies for the inconvenience (ITEM_NUMBER = ABCD) (ORGANIZATION = GMO : GLOBAL ITEM MASTER
- See that a duplicate item name is created (with a different item ID) when this
- Actual steps a. Development Manager > Item Catalog > Create Production Items b. Enter ICC and Item, c. Immediately in another screen try to create another item with the same name using a separate ICC.
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