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Error When Accessing Asset Hierarchy: You have Insufficient Privileges for the Current Operation (Doc ID 2633394.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to view Asset Hierarchy, the following error occurs. This works in 12.2.5.
The error occurs when user has EAM Operations User responsibility and no other EAM responsibilities.

ERROR

You have insufficient privileges for the current operation. Please contact your System Administrator.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Self Service Work Request .
2. Click on Assets tab.
3. Select Asset.
4. Select ‘Hierarchy’ from View drop down.
5. Receive the aforementioned error.



Cause

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In this Document
Symptoms
Cause
Solution


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