My Oracle Support Banner

Open (Custom) Collection Package Ends Without Errors or Any Messages (Doc ID 2634412.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Incentive Compensation - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to run an open (custom) collection, the program ends without errors or any messages being displayed in the concurrent request log.  A database trace of the collection program may show an error similar to the following:

ERROR #18446744071520244264:err=1403 tim=7718567658067

PARSING IN CURSOR #18446744071520244264 len=54 dep=0 uid=173 oct=47 lid=173 tim=7718567351061 hv=1588701131 ad='4a79a81a8' sqlid='fs6msyxgb39yb'
BEGIN cn_collect_custom.collect(:errbuf,:rc,:A0); END;
END OF STMT


Changes

 If the open collection program was working correctly previously, you may have applied patch 25452805:R12.FND.C which can create the issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.