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Transactions were Imported and Processed with an Incorrect Salesrep (Doc ID 2634466.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You imported a data file, loaded and calculated the transactions. The payment batch was also generated and paid.  You are interfaced to Payables and invoices were generated for payments. The amounts were not matching in Payables and Incentive Compensation because of a incorrect salesrep on the transactions in the datafile.

You want to reverse the paid transactions from the incorrect salesrep and import the transactions again with the correct salesrep, but you are concerned with processing duplicate transactions.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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