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Service Items Are Receiving Model Discounts When Service Items Are Not Part Of The Model (Doc ID 2634906.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.8 version, Pricing Engine

ACTUAL BEHAVIOR
---------------
Find when Quotes have a service item this item is receiving a model discount.

It appears Quoting is applying an incorrect discount -- providing discount on service that is only applicable to the components of the model.
Not applicable for the service associated to the model. This functions correctly in Order Management. But does not work in Oracle Quoting.

EXPECTED BEHAVIOR
-----------------------
Expect that the service item should not be discounted as it is not part of the Model.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Oracle Quoting responsibility
2. Enter a quote with Model item
3. Configure Model
4. Add Service to Quote
5. See discount applied to Model lines including service item

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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