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Remarks Are Not Written Into CSI_COUNTER_READINGS Table When Component is Removed (Doc ID 2635618.1)

Last updated on FEBRUARY 07, 2020

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When remove any component from Aircraft on back dated date, it disables counter reading from back dated date to today's date but it is not writing any remarks into CSI_COUNTER_READINGS table.

EXPECTED BEHAVIOR

Remarks/comments should remain on counter

STEPS

The issue can be reproduced at will with the following steps:

CMRO
Execution > Production Planning > Work Orders
Work Order Overview
Query by visit
Select Work Order: Update Work Order
Work Order Operations
Perform Part Removal > Go
Press Remove
Part is Removed
Counter history Reset comments should display"Auto-corrected because of part"


Cause

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In this Document
Symptoms
Cause
Solution
References


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