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Error On The Dispatch Center HTML Page "ORA-06531:Reference to uninitialized collection ORA-06512 : at "APPS.CSF_ADF_DC_UTIL",line 1977" (Doc ID 2635985.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Dispatch Center

Getting the following error when try to schedule a open task in the dispatch center HTML page.

ERROR
-----------------------
Error Message: ORA-06531:Reference to uninitialized collection ORA-06512:at "APPS.CSF_ADF_DC_UTIL",line 1977


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Field Service Manager responsibility
3. Navigate to HTML Dispatch Center
4.Right click on open task and choose Schedule

Observe the above error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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