My Oracle Support Banner

The Add Content Page Displays Field For 'Content Item Name' Instead of 'Source File Name' In iStore Administrator (Doc ID 2636505.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Merchant UI

ACTUAL BEHAVIOR
---------------
Issue while adding media content in iStore.
When trying to add content for media in iStore, the field "Source File Name" is not displayed on the Add Content page. The page displays field "Content Item Name".
When comparing this scenario with another instance, that instance is showing "Source File Name" field as expected.

EXPECTED BEHAVIOR
-----------------------
Expect the field for "Source File Name" to display when adding content.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Login as the iStore Administrator
Choose the Content tab
Choose to Create Media or search and update existing one.
Choose the Add Content button
One instance displays the field 'Source File Name" as expected.
The other instance displays field 'Content Item Name'.

 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the expected content setups cannot be done.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.