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Unable To Create Star Part Item For The Child ATO Model (Doc ID 2637060.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Configure to Order - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Configuration Process

When attempting to progress an ATO Model, the Star item for the Child ATO Model ,
as Defined a ATO Model (Child ) under the ATO Model (Parent) is not being generated
and the following error occurs.

"APP-ONT-251015: There are no eligible activities to be completed.There is at least one deferred or
externally notified activity in this flow. Please see the workflow monitor or status window for more

1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order = mmmmmm08
3. Line 1.1.3 is the Child ATO Model (no star item created)
4. Observe: APP-ONT-251015 error.


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