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Unable To Approve Prospective Supplier On "New Supplier Request" Page. (Doc ID 2637191.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve Prospective Supplier Registration request, the following error occurs.

ERROR

You have encountered an unexpected error.

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
..
at oracle.apps.pos.onboard.webui.FlexRegApproverPGCO.processFormRequest(FlexRegApproverPGCO.java:1309)
at oracle.apps.xxvip.pos.onboard.webui.XxFlexRegApproverPGCO.processFormRequest(XxFlexRegApproverPGCO.java:138)
..
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pos.onboard.server.FlexRegAMImpl.validateEmailAddress(FlexRegAMImpl.java:2882)
at sun.reflect.GeneratedMethodAccessor2181.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:783)
at oracle.apps.pos.onboard.webui.FlexRegApproverPGCO.processFormRequest(FlexRegApproverPGCO.java:1309)
at oracle.apps.xxvip.pos.onboard.webui.XxFlexRegApproverPGCO.processFormRequest(XxFlexRegApproverPGCO.java:138)
..


STEPS

1.Navigate to Supplier Management Administrator Responsibility -> Supplier Home
2.Click on 'Prospective Supplier Registrations(x)' link from New Supplier Requests region
3.Click on review link corresponding to supplier name
4.From New Supplier Request page, select Approve from Actions dropdown and click on Go

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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