Account Details Export - Original and Balance Due Columns Do Not Match
(Doc ID 2638385.1)
Last updated on FEBRUARY 13, 2020
Applies to:Oracle Receivables - Version 188.8.131.52 to 12.2.9 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
When exporting records from Account Details, why don't the Original and Balance Due columns always match?
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Account Details
- Query a customer and select all records (Status = Null).
- Go to File\Export, and export the records to Excel
- Sum the Original and Balance Due columns. The expectation is that they should match.
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