Shipping Charges are not working in iStore, but they work in OM
(Doc ID 263985.1)
Last updated on MARCH 31, 2020
Applies to:Oracle iStore - Version 11.5.9 to 12.2.4 [Release 11.5.9 to 12.2]
Information in this document applies to any platform.
iStore is not applying freight charges.
When testing the store section, item category, item number and none of them work. All of them work exactly as needed in Order Management.
Add item to cart, (the shipping/handling fees should also be added to the cart-but they are not)
In Order Management enter an order line save order line and charges are added to the order line.
Modifier setup in Oracle Pricing Manager - Modifiers > Modifiers Setup
Type = Freight and Sepcial charge List
- Line: Modifiers Summary
Level = Line
Type = Freight/Special Charge
Pricing Phase = Line Charges
Product Attribute = Item Number <your item number>
Precedence = 220
Volume Type = Item Quantity
Break Type = Point
Operator = Between
UOM = EA
Value From = 1
Value To = 999999
- Line: Discounts/Charges
Charge Name = Freight Costs
Application Method = Amount
Value = <your amount>
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