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Shipping Charges are not working in iStore, but they work in OM (Doc ID 263985.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.9 to 12.2.4 [Release 11.5.9 to 12.2]
Information in this document applies to any platform.


iStore is not applying freight charges.

When testing the store section, item category, item number and none of them work.   All of them work exactly as needed in Order Management. 

To duplicate:
Add item to cart, (the shipping/handling fees should also be added to the cart-but they are not)
In Order Management enter an order line save order line and charges are added to the order line.

Modifier setup in Oracle Pricing Manager - Modifiers > Modifiers Setup
- Header
  Type = Freight and Sepcial charge List
- Line: Modifiers Summary
  Level = Line
  Type = Freight/Special Charge
  Pricing Phase = Line Charges
  Product Attribute = Item Number <your item number>
  Precedence = 220
  Volume Type = Item Quantity
  Break Type = Point
  Operator = Between
  UOM = EA
  Value From = 1
  Value To = 999999
- Line: Discounts/Charges
  Charge Name = Freight Costs
  Application Method = Amount
  Value = <your amount>




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