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The Customer Address Field is Showing the Customer Name on the Service Contract in the Administrator Workbench (Doc ID 2640128.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Service Contracts - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

While creating Service Contracts in the Administrator Workbench, selecting the customer the Search LOV, the Address field is showing the customer's Name instead of the Address.

Steps
1. Using the Service Contracts Manager responsibility.
2. Open the Administrator Workbench.
3. Create a new contract.
4. Add a Customer Party and select the Search LOV.
5. See that the customer's Name is in both the Name and the Address fields.

Cause

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In this Document
Symptoms
Cause
Solution
References


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