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Open Line Listing Error: APP-IEX 240284: The From Date Must Be Earlier Than The To Date (Doc ID 2640229.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Advanced Collections - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When navigating to the 'View Open Lines Listing' page, the following error occurs:


APP-IEX 240284: The From Date Must Be Earlier Than The To Date


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Click on the Accounts tab, then View Open Lines Listing.
  2. The dates show in the from as:
    From 02/08/1985
    To     01/20/1950 <-- Earlier than the From date value.

Changes

Profile option settings were modified to include dates out in future:
IEX: Default Date Range Span 12775
IEX: Default End Date Range Span -10950

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References


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