Dependents Coverage End Dated Based On Date Of Birth Instead of One Day Before Event (Doc ID 2640274.1)

Last updated on JULY 18, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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After processing the Open life event, covered aged out dependents are being ended one day before their birth date instead of the Open life event.

EXPECTED BEHAVIOR
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Expect the dependent coverage end date to be 31-DEC (One Day Before Event) for life event occurred date 01-JAN.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee.
3. Process the Open life event for 2020.
4. Navigate to the View Enrollment Results form > Designee.
See that the over aged contact is ended on the incorrect date.

Cause

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