30357211 - 30690061: Invoice Search Screen Taking Long Time To Return Results
(Doc ID 2640339.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Lease and Finance Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Billing Modules
ACTUAL BEHAVIOR
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Invoice search screen taking long time to return results
When trying to search for an invoice using the contract number field it takes 4-5 mins to return the invoices and once we click on an invoice detail it spins forever and timeout with a web-logic bridge message.
EXPECTED BEHAVIOR
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Invoice search should complete in reasonable time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Lease Super User -> Operations -> Invoices -> Search for a contract number -> click on invoice details ( spins forever and timeout on weblogic )
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |