CTA Reclass Process Fails if one Receipt for a Reclass pair is not Posted (Doc ID 2641231.1)

Last updated on AUGUST 21, 2024

Applies to:

Symptoms

When running the CTA process to reclass receipts, the following error occurs:

ERROR: "There are unposted void/Reclass payments,Please post them."

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation:

1. Step A : Create a miscellaneous AR Receipt
2. Step B : Create an AR Invoice
3. Step C : Create a Standard AR Receipt
4. Step D : Apply Standard receipt to AR invoice
5. Step E : Run accounting
6. Step F : Reverse Misc receipt
7. Step G: Query Standard Receipt, go to Global DFF in Reclass Receipt segment, choose misc receipt from LOV
8. Step H: Save.
9. Step I : In FedAdmin, run CTA Process

Result: CTA process will error because we did not run accounting after MISC receipt was reversed. Due to this issue, users cannot reclass these receipts

Cause

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