Error Trying To Create a WIP Job From Depot Repair Indicating That Entered Value For WIP_ENTITY_ID Is Already Being Used (Doc ID 2641449.1)

Last updated on JULY 14, 2020

Applies to:

Symptoms

On : 12.2.6 version, Repair Execution

In the Service Orders form, while submitting a job, the following caution message is displayed:

ERROR
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"You have entered a value for WIP_ENTITY_ID that is already being used."

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Service Orders form
2. Create a service order with the corresponding logistic lines
3. Try to submit a job, and the reported message occurs
4. The job is created but is not linked to the service order

Changes

Cause

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