My Oracle Support Banner

Invoicing has Stopped on Contracts with Accepted Termination Quote (Doc ID 2641579.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Billing Modules

ACTUAL BEHAVIOR
---------------
Find that invoicing has stopped on contracts that have a termination quote in accepted status which also include future dated quotes.

Process Billable Streams is now returning information like the following in the output:
Accepted quote XXXX exists. Skipping contract XXXXXXX ...


EXPECTED BEHAVIOR
-----------------------
When there is termination quote in accepted status. the invoicing should continue until the termination quote has been completed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Author a lease contract with many assets and book and billed it.
2. Create a termination quote and take it all the way to accepted status
3. Run Billing request set to continue bill the contract.
4. The following is shown in the output for Master Program -- Process Billable Streams - Contracts
Accepted quote XXXX exists. Skipping contract XXXXXXX ...

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.