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Field Service Wireless: Home Page Not Formatted Correctly After Patch 30372806:R12.CSF.C (Doc ID 2642245.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

After applying Patch 30372806:R12.CSF.C - MFS WIRELESS - XML FORMATTED ERROR WHEN CLICK ON TASK AFTER SEARCH to fix an issue with searching, updating, and reassigning Tasks, the home page is formatted differently.

There is a "Filter" button showing that was not there before.

Expected Behavior:

In 12.1.3 after clicking "Work On It", it shows the Task page, with similar formatting to the rest of the application, and then you can go back to the Home page with the Home button.

But in 12.2.x, after this patch, the destination page is different than in 12.1.3.


What is Working:

After clicking on the "Task Search" link, all showed up correctly.
And then the Home button showed up and the Home page looked like normal

Cause

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In this Document
Symptoms
Cause
Solution
References


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