AGIS Transactions Stuck In 'Transferred To Receivables' Status
(Doc ID 2642382.1)
Last updated on OCTOBER 13, 2022
Applies to:
Oracle General Ledger - Version 12.2.8 and laterInformation in this document applies to any platform.
Advanced Global Intercompany System (AGIS)
Symptoms
AGIS transactions are stuck in 'Transferred to Receivables' status even after the successful completion of AutoInvoice child programs and the Transfer Intercompany Transactions to Payables program.
Invoices are visible in Receivables but are stuck and unable to interface into Payables. Found that the AR_Invoice_Number is null.
STEPS TO REPRODUCE
1. Create an Outbound batch with the Transaction Type that requires invoicing
Navigation: Outbound Batches
Click on Create button and enter the transaction's detaiLs
Batch Number
Transaction Type
Batch Date
GL Date
Currency
Conversion Rate Type
Initiator
Recipient
Debit (value)
2. Click on Continue button
3. Click on Add Line under Initiator Accounting Tab, enter
Account
Credit (value)
4. Click on Add Line under Recipient Accounting Tab
Account
Debit (value)
5. Click on Submit Button.
6. Go to Inbound page and search for the same Batch
Transaction Status of the batch is 'Transferred to Receivables'
7. Switch Responsibility to Receivables Manager for Intercompany (the name may differ in each system)
8. Submit Auto-invoice Master Program
9. Check that AR transaction Transferred
10. Now the system should transfer the transaction to Payables (AP) and set Batch status to completed, but it is not transferring to AP
Changes
None
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |