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Preventive Maintenance Generate SR And Tasks Program Errors With: "Error in Service Request creation.Combination of Category Set" (Doc ID 2643073.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 Preventive maintenance

When attempting to create Preventive Maintenance (PM) service requests by running the "Preventive Maintenance Generate Service Requests and Tasks' concurrent program the following error occurs for some items.


ERROR
-----------------------
 'Error in Service Request creation.Combination of Category Set: <CATEGORY_SET_ID>, Category Id: <CAT_ID> and Inventory Item: <INVENTORY_ITEM_ID> is invalid'

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run program 'Preventive Maintenance Generate Service Requests and Tasks'  to create preventive maintenance SRs and tasks

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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