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HTML Dispatch Center: Search By Serial Number Should Be Available In Service History (Doc ID 2643367.1)

Last updated on FEBRUARY 27, 2020

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, HTML Dispatch Center

ACTUAL BEHAVIOR
---------------
Find that there is no option to search by serial number from HTML Dispatch Center/Service History.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to search by serial number.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open HTML Dispatch Center.
2. Go to Navigation Link/Functional/Service History.

Cause

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In this Document
Symptoms
Cause
Solution
References


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