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Pay Process Failed with APP-PAY-07267: Operation not Started PYUGEN: Error while Loading Shared Libraries: libnnz10.so (Doc ID 2643442.1)

Last updated on FEBRUARY 27, 2020

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms


When attempting to run pay process, the following error occurs.

APP-PAY-07267: Operation not started


You have requested to start or retry a quick pay operation. Your request has been submitted but has not started to run yet.
You may need to contact your system administrator to resolve this problem.
Quote AOL concurrent manager request id 2042610.
Possible cause are the AOL concurrent manager is not running or concurrent manager
is too busy to run your request Once the request is finished you will need to query this record to see the most up-to-date
status

In log, next errors are displayed:

PYUGEN: error while loading shared libraries: libnnz10.so: cannot open shared object file: No such file or directory
/oraapp/PRODP/fs1/EBSapps/appl/pay/12.0.0/bin/PYUGEN
Program exited with status -1


Steps to reproduce:
-----------------------

1. Go to HRMS Responsibility

2. Running Pay process

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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