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EAM HTML Page Shows Incorrect Work Order Start Date (Doc ID 2644189.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When users query work orders using date range, they get work orders with different scheduled start dates than dates in the database (work order tables).

EXPECTED BEHAVIOR

Work orders displayed on the Work Orders page should return work orders with scheduled start date which matches to the tables.

STEPS

The issue can be reproduced at will with the following example:
1. Responsibility: Maintenance Super User.
2. Click on Work Orders tab.
3. Query work orders using date range.
4. The results on the page show work orders with incorrect scheduled start date.


Cause

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In this Document
Symptoms
Cause
Solution


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