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User Have to Login Again When Navigate From Form to Self Service Page When Using JWS and SSO (Doc ID 2644513.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Jserv, JDK, JVM, JRE

When attempting to use form,
the following error occurs.

ERROR
-----------------------
Your current forms session does not match your self service session. If you wish to launch a new form from your self service login, you must exit Oracle Applications. Do you wish to exit your current forms session


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. open forms
2. navigate from form to self service page

3. Get the warning


Changes

 Customer implemented SSO and JWS.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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