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Task Manager Form Error APP-JTF-210604 And DRG-10599 When Search Tasks Using The Subject Field (Doc ID 2646087.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Common Applications Calendar - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Task Manager

When attempting to to search in Task Manager > Find Tasks form by "Subject",
the following error occurs.

ERROR
-----------------------
APP-JTF-210604: Program error: Please inform your system administrator or support representative that:

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate

grid: <TASK_GRID.GRID_ITEM>
datasource: <JTF_TASKS>

The following information is available:



After click "OK" button, the following errors are displayed:

The error stack is (first 1000 bytes):

ORA-20000: Oracle Text error:
DRG-10599: column not indexed
ORA-06512: at "APPS.JTF_GRIDDB", line 837
ORA-06512: at "APPS.JTF_GRIDDB", line 878


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Find Tasks form (JTFTKMAN)
2. Enter a string in the Subject field
3. Try to perform a search
4. The reported error occurs


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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