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Lockbox Process Did Not Apply Receipt To The Credit Memo And Old Closed Invoice With Same Transaction Number Shows Open Balance After Receipt Creation (Doc ID 2646133.1)

Last updated on MARCH 06, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Lockbox applied receipt to closed old invoice, instead of applying to open credit memo with same transaction number.

File ARRPRLBB.pls is on current latest code of 120.21.12010000.27


Invoice Transaction type setup allows overapplication

Profile option "AR: Include Closed Invoices during Auto-Associate" is set to No

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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