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After Installing BI Publisher Desktop Why Doesn't The Add-In Ribbon Appear In MS Word 2016 (32-bit)? (Doc ID 2646322.1)

Last updated on MARCH 06, 2020

Applies to:

BI Publisher (formerly XML Publisher) - Version 12c to 12c [Release 12.0]
Information in this document applies to any platform.


Installed BI Publisher Desktop on Windows 10 (64-bit) and java version 1.8.0_191(64-bit).

The ribbon doesn't appear on Word 2016(32-bit).
Noticed that another laptop that is working has a directory called "c:\Program Files (x86)\Oracle USA\TBAddInSetup" but this install doesn't have it.

Determine what is missing in the Setup.


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