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Billing Schedule Section -Period Field Is Not Recognizing The Manual Entry (Doc ID 2646521.1)

Last updated on MARCH 10, 2020

Applies to:

Oracle Service Contracts - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to add the Period to the Billing Schedule Stream on the Administrator Workbench Billing Schedule (HTML) page, the following error occurs.

Error
Unable to fetch results. Please invoke the LOV window for search results.

Steps
1. Using the Administrator Workbench, create a Service Agreement contract.
2. When adding the Billing Schedule Stream, the Period field will not accept the typed text.
3. The above error is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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