My Oracle Support Banner

Certificate Status Is Not Changing To Expired. (Doc ID 2646525.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Certificate Status is not changing even after the "Update Certification Subscription Status to Expired" program is run.

EXPECTED BEHAVIOR
-----------------------
The completed certifications past their due date will be marked as expired.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the “Update Certification Subscription Status to Expired” Program
2. Certificates are not showing as expired.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, certirications status are not being updated correctly.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.