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Insufficient Privileges When Trying To Access Debrief Button In Service Request Form (Doc ID 2646678.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When attempting to access Debrief from Service Request
the following error occurs.

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your system administrator"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Service Request
2. Navigate to Task Tab
3. Click Debrief button


Cause

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In this Document
Symptoms
Cause
Solution


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