Create Order HTML Screen Not Listing The Customer Numbers In Correct Sequence
(Doc ID 2646846.1)
Last updated on SEPTEMBER 20, 2021
Applies to:
Oracle Order Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Transaction Entry
ACTUAL BEHAVIOR
---------------
Create Order HTML Screen Not listing the Customer Numbers in correct sequence
In Create Order HTML Screen, Customer Number field is not sorting and listing
the customer numbers properly.
EXPECTED BEHAVIOR
-----------------------
Expect to see the Customer Numbers in correct sequence.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Order Management HTML responsibility
Opened the Order form
Performed search by Customer Number: 11%
Results were not in numerical order
Example:
1143
1133
1168
1140
1142
1146
1100
But the Account Description (Name of customer was in Alphabetical order
Example (taken from Vision instance.
A.C. Networks
Bigmart
CDS, Inc.
Computer Service and Consulting
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the customer numbers in numerical order.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |