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Merge Contract: Promotional And Non Promotional Services Lines And Sublines Issues (Doc ID 2647090.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


Merge Contract:
Promotional And Non Promotional Services Lines and Sub-lines issues- When the sales order line is Split
For Split Order:
Promotional Services-1 year duration starting on shipment on the device
Non Promotional service-2nd Year on-wards starts after the end of 1 year of promotional service
when the service contracts are created for promotional service there is a separate line and Subline in Service contract
where as for the non promotional services the lines are merged into a single line on service contract. Same with Sub-lines


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