Interorg Transaction Error: The source item instance in Oracle Install Base does not exist

(Doc ID 264794.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle Installed Base - Version 11.5.9 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 28-Apr-2016***


After doing a Receipt of a Install Base trackable item from an Inter-organization transfer the following error is in Install Base

Error Text = The source item instance XXXXXX, in Subinventory XXXXX, for Organization XXX in Oracle Install Base does not exist. Please verify that any receipt transations were successful. (ITEM=XXXXXX)
Source Type = CSIORGTR

Oracle Installed Base Administration >> Transaction Errors Processing (CSI_TXN_ERRORS).
The item remains as 'In Transit' after receipt. The item is install base trackable in all organizations.

The item and subinventory exist in the organization and the receipt has been verified.


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