My Oracle Support Banner

International HRMS Setup Concurrent Program Fails with Error "Error at step 8 in pay_ip_utility.create_ele_info_dff_ctxt - ORA-06501: PL/SQL: program error" (Doc ID 2647967.1)

Last updated on MARCH 27, 2020

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP12 and later
Information in this document applies to any platform.

Symptoms

When trying to setup International HRMS by running the International HRMS Setup Concurrent Program, It ends up in error and the following error is logged in the Log File

ERROR
-----------------------

"Error at step 8 in pay_ip_utility.create_ele_info_dff_ctxt - ORA-06501: PL/SQL: program error
ORA-06512: at "APPS.FND_FLEX_DSC_API", line 1636
ORA-06501: PL/SQL: program error
ORA-06512: at "APPS.FND_FLEX_DSC_API", line 935
ORA-01403: no data found12-DEC-2019 11:35:17"

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Login using "HRMS Manager" Responsibility.

2. Navigate to View --> Request.

3. Submit the concurrent program "International HRMS Setup" for Legislation "Bangladesh" (BD).

4. Observe that the process has ended up in error.

5. When opened up the Log, above error was captured.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.