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HTML Dispatch Center: Cannot See The Skills In Skills Management (Doc ID 2647982.1)

Last updated on MARCH 11, 2020

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Dispatch Center

When attempting to see the skills of a resource from HTML Dispatch Center/Skill Management/Resource Skills, the following error occurs even though the resource has several skills assigned:

ERROR
-----------------------
No data to display.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open HTML Dispatch Center.
2. Go to Navigation Link/Functional/Skills Management
3. Go to Resource Skills tab.
4. Enter a resource that has skills assigned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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