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Internal order Transfer of item serialized at Sales order issue is not interfacing to Installed Base (Doc ID 2648355.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Production

Error in processing IB transaction

ERROR
-----------------------
Invalid quantity specified. Negative quantities are not allowed for this Item. Please check the Item Definition. (QUANTITY=-4)

Error diagnostics report show that a previous Internal Order Xfer transaction is not posted to SFM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Reprocess transaction XXX

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot interface the transaction to Installed Base

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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